iPad L2TP VPN Setup

Stores using the Meraki MX series Security Appliances or Sonicwall routers will be using an L2TP over IPSec based VPN to get into their stores.

Open Settings

Find the Settings icon and tap on it.


Find VPN Settings

Under the General section you should see VPN on the right side. Go ahead and tap on it. (If you don't see VPN there you'll want to do a software update on your iPad)


Now you'll want to tap on "Add VPN Configuration..."


Configure the VPN

Now comes the fun part.
  1. Verify L2TP is selected at the top
  2. For Description enter the name of your store. For example Store 001
  3. For Server enter the information provided by our support team
  4. For Account enter the information provided by our support team
  5. Leave RSA SecurID at Off
  6. For Password enter the information provided by our support team
  7. For Secret enter the information provided by our support team
  8. Leave Send All Traffic turned On
  9. Proxy should be set to Off


Now tap on Save on the top right.


Connect to your VPN

Note that connecting to the VPN will only work and is only needed when you are outside of your store or on mobile data such as 3G or LTE.

The steps to connect to your VPN are very simple.
  1. Open the Settings app
  2. On the left sidebar you'll see a VPN Off/On switch. Just turn it to ON.


What's Next?

Now that you're on the VPN, you'll want to configure tn5250 or iTap RDP to access your store environment.




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